Returns & Exchanges Policy

At JKL Diamonds, we want you to be completely satisfied with your purchase. If you are not entirely happy, we offer hassle-free returns and exchanges under the following conditions:

In-Store Returns

You can return any item purchased from our store at Quellinstraat 51, Antwerp, Belgium within 30 days of purchase. Items must be in their original condition and accompanied by a receipt.

Online Orders

For online purchases, contact our team at jen18binson@hotmail.com or call 0484 68 84 06 to initiate a return. Items should be returned in their original packaging and in unused condition.

Exchanges

If you wish to exchange an item, we will gladly assist you in selecting a replacement of equal value. Any price differences will be handled accordingly.

Refunds

Refunds will be processed to your original payment method within 7–10 business days after we receive and inspect the returned item.

Contact Us

For any questions or assistance regarding returns and exchanges, reach out to us anytime:

📞 0484 68 84 06
📧 jen18binson@hotmail.com